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CELLAR DOOR CLUB

Our Cellar Door Club is a uniquely progressive wine club that offers our members one of the finest portfolios of California wines.

The Cellar Door Club is not a club for everyone. It has been structured to appeal to the computer savvy adult who enjoys interacting and communicating via the World Wide Web.

Along with the privilege of becoming a member of the Cellar Door Club we are requesting that our members take the initiative to keep their information accurate and up-to-date, and respond to email communication in a timely manner. In return we will provide a wide array of exceptional wines, and courteous, knowledgeable customer service.

It is our goal to have the majority of our communication conducted via e-mail to keep our club operating proficiently, which in turn will help us better serve you.

The KVV Cellar Door Club caters to the diverse palates of our most loyal customers. Unlike most wine clubs, ours allows members the choice of either selecting the wines they wish to receive in each shipment, or simply allowing the wines Ken has pre-selected to be delivered directly to their door.

This is accomplished by our interactive web based wine club. Thirty days prior to the shipment date members will receive an e-newsletter announcing the featured wines of the upcoming shipment. If a member would prefer to modify their shipment, they may select alternate wines from our portfolio. This option must be completed online 10 days prior to the club shipment date indicated in the e-newsletter.

Club Benefits

The Cellar Door Club is the only online interactive wine club in the world. Members have the ability to customize wine selections based on their own personal preference versus a winery prefixed set of wines.

Prior to a shipment Cellar Door members are sent an online Cellar Door Club newsletter that describes the wines Ken has selected for the shipment, along with suggested food pairings and recipes and an update on events at the winery and elsewhere.

You will have the opportunity to preview featured wine selections online prior to each shipment date. During the preview period you will have the option to either receive the featured wines or customize your shipment to the wines you prefer to receive from one of the most comprehensive wine portfolios in California.

  • 20% or more off all wine purchases and KVV merchandise
  • Four bottles shipped four times a year; a 16-bottle yearly commitment (March, June, September and November)
  • Complimentary shipping of case purchases in California, or a $12 shipping credit per case for out-of-state members
  • Invitations to pre-release and Cellar Door pick-up parties
  • Complimentary tastings for you and three guests
  • New release information
  • Informative newsletter
  • Exclusive Cellar Door Club events

 

Shipping Policies

You must be 21 years of age or older to order wine and join the Cellar Door Club. A signature verifying your age will be required upon delivery of your wine. Any person unable to provide age verification will forfeit their right to receive their wine shipment until proper identification can be produced. If identification cannot be provided any associated shipping costs will be the responsibility of the customer and charged accordingly. Due to shipping restrictions in many states we only ship wine to those states where direct shipping is permitted by law. We currently ship to the following states: AK, AR, CA, CO, CT, DC, FL, GA, HI, IL, KS, ME, MI, MN, MO, MT, NV, NH, NM, NY, NC, ND, OH, OR, TX, VA, VT, WA, WI. We will continue to add states as our direct sale licenses are issued for each state. Please check our website periodically for shipping compliance updates.

COMMUNICATION

I understand that the Cellar Door Club is an online wine club and it will be necessary for me to monitor and respond to e-mails for Cellar Door Club communications and or monitor the Cellar Door Club section of the KVV website in the months of February, May, August and October for information regarding the upcoming shipment.
Check box to agree.

CANCELLATION POLICY

I understand that after three (3) shipments, I may cancel my membership with a written 30-day notice via email or US Post. I understand that my credit card will be charged per shipment (inclusive of shipping, handling, and state tax where applicable). I agree to notify Kenneth Volk Vineyards of changes in my address, telephone, email, and/or credit card number no later than the last day prior to the month of the scheduled shipment.
Check box to agree.

PICK-UPS

If a member has notified the Wine Club Director that he/she will be picking up at the winery and fails to do so within 60 days from club shipment date and has not contacted the Wine Club Director, the order will be shipped to the delivery address on record and a shipping charge will be applied.
Check box to agree.

RETURNS

I understand that I am responsible for all costs incurred as a result of the package being returned to the winery. Packages returned to the winery and will-call packages will be held for up to 60 days and then returned to Kenneth Volk Vineyards inventory. The club member shall be charged a restocking charge and the initial order will be refunded after 60 days.
Check box to agree.

PREFERENCES

I understand that if a member has not elected to customize their wine club selection prior to the order deadline, the member will be shipped the featured selection of wines, aka Ken's Picks. If a member wishes to change wine selections after credit card processing has occurred a $10 service charge will be applied to the order.
Check box to agree.

Kenneth Volk Vineyards has the right to refuse membership or terminate a membership at will at any time.